Return & Refund Policy

Last updated: July 27, 2025

Thank you for shopping with Clara & Bloom! We want you to be completely satisfied with your purchase. If you're not, we’re here to help with our easy return and exchange process.

Returns:

  • We accept returns for both defective and non-defective products.
  • All items must be in new, unused condition with all original tags and packaging intact.
  • You have 30 days from the date of receiving your order to initiate a return.

Exchanges:

  • We accept exchanges for products of equal or lesser value.
  • Please contact us at info@clara-bloom.com to arrange for an exchange within the return window.

Payment Security: 

We are committed to ensuring that your payment information is handled securely. Our website uses SSL (Secure Sockets Layer) encryption to protect your personal and financial information during the payment process.

Product Condition:

Only new, unworn, and unwashed products are eligible for return or exchange.

Return Method & Fees:

  • Returns must be sent by mail to our returns address, which will be provided upon request.
  • The return label will be provided at the buyer's expense.
  • There are no restocking fees for returns or exchanges.

Refund Processing Time:

  • Once we receive and inspect your return, your refund will be processed within 10 business days.
  • Refunds will be issued to the original payment method.

Order Cancellation:

If you wish to cancel an order, please contact us by email at info@clara-bloom.com within 24 hours of placing your order.

If you have any questions or need assistance, feel free to reach out to our customer service team at below: 

Thank you for choosing Clara & Bloom!